Shipping

Yes! However, shipping may take longer to certain countries.

We ship orders out within 24 hours of your order. Usually most orders will arrive in 7-14 business days to US Customers. Depending on location, international orders will take up to 1-3 weeks to arrive

Once your order has been processed and shipped, you will receive an email from us outlining your tracking information so you can track your order. Please allow 3 business days for us to email your tracking number before sending our customer service team an email.

If you need to change or cancel your order, please email us immediately to the email contact@woodenmark.com. Once we have processed your order, we are unable to make any changes.

Returns

Because our bands are made to order, we cannot allow returns or exchanges and all sales are final unless the product arrives damaged. However, if you are unhappy with your order, we encourage you to contact us directly so that we may resolve your issue.

All payments are processed using industry standard, bank-grade AES-256 bit encryption.

Contact

You can reach us via email: contact@woodenmark.com. We have 24/7 email support.